Upper Deck, expired redemption, and some BS

So as many of you know, I pulled an expired Derek Jeter Box Topper Auto out of my Masterpieces case. The card expired sometime in October 2009 for a 2007 product. I entered the code into the UD redemption website, came up empty. The last few months I have read about UD honoring expired redemptions so I gave them a call today. The rep on the phone gave me the runaround saying there was nothing he could do, but if the redemption expired less than a year ago, he could help me out.  What? So you accept expired redemptions but mine is too old?  So expired doesn't mean expired unless it's really expired apparently.  Then I took to twitter for this conversation with UD over Twitter:

Me: just got the run around from @upperdecksports on the phone regarding the redemption. Their story keeps changing. @offy

@iamjoecollector We've shared before that expired cards cannot be honored: http://bit.ly/i6EtN7 MLB is very tough to help with now. Sorry!

@upperdecksports That isn't true, the rep on the phone told me that UD will honor them if the haven't been expired for more than 1 year

@upperdecksports So which is it?

@ @iamjoecollector Again, MLB is difficult. We don't have a license, no new products & collectors who redeemed on time get priority.

@ @iamjoecollector You can work with the reps, but don't expect that Jeter. That ship has most likely sailed. One of the dangers of older wax.

@UpperDeckSports I tried, but the rep flat out told I get nothing willy wonka style.

@ @iamjoecollector Then that would be your final answer. Sorry again, but you've got to be careful in busting older product.

@UpperDeckSports so what you are saying is that the process is arbitrary? Great.

@ @iamjoecollector More that havent had a MLB license for two years, the cupboard is bare. If you buy MLB product, you do so at your own risk.

@UpperDeckSports Good Grief.



Then Upper Deck posted the following.  I couldn't help but be an ass about the whole thing

UpperDeckSports Upper Deck
How bad to you think the NFL lockout will get or do you think they'll come to a late agreement?


To which I answered:
If the nfl agreement expires isn't the nfl just canceled? I mean expiration is expiration right?

suppose it could be canceled for certai(n) teams and not others because we can apply different unwritten rules to some people a(n)d not others.